British Computer Society Sociotechnical Group - London Lectures
University of Westminster 2000/01
House of Lords Select Committee on Europe
Inquiry into E-commerce
2000
David Targett
Professor of Information Management
Imperial College Management School
House of Lords Select Committee on Europe
Several subcommittees
Scrutinises work of European Commission and other European issues
Subcommittee B - Energy, Industry and Transport
Chair: Lord Brooke of Alverthorpe
Members: Viscount Brookeborough, Baroness O’Cathain, Lords Bradshaw, Cavendish, Chadlington, Faulkner, Paul, Sandberg, Skelmersdale, Woolmer
Clerk
Specialist Adviser
Select Committees
Official Purposes
Exert Parliamentary control over the Executive
Improve quality of legislation
Scrutinise public spending
Scrutinise work of government departments
Select Committees
modus operandi
Members appointed by committee but influenced by whips
All party representation
Meet at least once per week
Conduct special inquiry in parallel with scrutiny work
Report to parliament - sometimes reports are debated

Strengths of Process
Power to insist on attendance
Witnesses can be pressurised to attend - especially politicians
Objective-ish
Intelligent amateurs approach
Tradition is that party political differences are subjugated
Government pays attention to findings
Open and transparent
Questioning of witnesses is in public
Can be televised
All evidence published (spoken transcribed)
Scope for good Chair and Clerk to make it successful
Strict timetables - get things done
Weaknesses of Process
Limitations as research
one-dimensional methodology
little or no planning/piloting
little analysis
Unusual power/responsibility relationships
Chair has overall responsibility but subject to party political issues
Clerk has detailed knowledge of procedures - can dominate
maverick behaviour on part of Members
Specialist Adviser has (informal) responsibility but no power
Expertise and knowledge are variable
Few resources
Procedure driven
Call for evidence
Sub-Committee B of the House of Lords Select Committee on the European Union is undertaking an inquiry into the development and co-ordination of policy in the European Union as it relates to e- commerce. Evidence is invited on what, within EU policies, the European Commission, national governments and their agencies are doing to develop and co-ordinate policy on e-commerce, and what they should or should not be doing to achieve this objective. In particular, the inquiry will be seeking answers to the following questions:
1) What needs to be done to create confidence and to stimulate e-commerce?
2) Does the European Commission’s draft Action Plan "e-Europe: An Information Society for All" offer a realistic means of promoting e-commerce in the EU?
3) Will codes of conduct and co-regulation provide sufficient protection? Is there a case for intervention by national governments and the EU?
4) Do the institutions of national governments, on the one hand, and the European Commission, the Council of Ministers and the European Parliament, on the other, function with sufficient flexibility and coherence to promote the EU’s objectives in the field of e-commerce?
5) Should existing EU institutions’ internal structures be changed, or new ones created, to improve policy development and co-ordination?
6) How can structural change be brought about fast enough to accommodate to the growth of e-commerce?
Recommendations
Access
The government/EU should…
Encourage employers to allow employees to use corporately-owned equipment
Exert pressure for LLU (local loop unbundling)
Exert pressure for BT to roll out ADSL
Work to reduce Internet access costs and develop monitoring systems
Consider how universal access is to be achieved, especially the roll-out of digital TV
Ensure privileges associated with Internet access apply to all sections of society
Promote balanced use of Internet between genders
Encourage adoption good design practice for disabled people
Recommendations
Trust
The government/EU should…
Encourage development and use of smart cards
Encourage the use of e-money and e-wallet arrangements
Work with credit card companies to provide better protection for consumers
Resolve Country of Origin/Country of Reception issue; establish ADR scheme
Consider appointment of e-ombudsman for UK and one for EU
Promote voluntary international standard for website security cf ISO9000
Use existing monitoring groups but ensure they conform to Cabinet Office guidelines
Liaise more close with industry over service attacks
Investigate possibility of an electronic identity card system
Recommendations
Resources
The government/EU should…
Combine regulatory roles of OFTEL, ITC and Radiocommunications Agency
Enforce competition policy in respect of telecommunications infrastructures
Improve venture capital provision cf. US
Identify need for individual training after leaving school
Change tax treatment of stock options
Reflect on proposed VAT changes within the EU
Press OECD for progress on international taxation treaties
Review the operation of IR35
Recommendations
Government as exemplar
The government/EU should…
Make achievement of UK government targets a priority
Put in place mechanisms for cross-agency funding
Re-assess UK government ministerial structures at cabinet level
Rationalise EU Industry, Information and telecommunication Councils
Improve mechanisms for consulting with SMEs and the "new economy"
Improve support for SMEs in cross-border trading
Change culture and attitudes in UK government departments
Recommendations
Monitoring
The government/EU should…
Monitor DTI’s support provisions for SMEs
Collect statistics on cybercrime
Monitor impact of e-commerce on digital divide
Review collection and definitions of official statistics
Implement medium- and long-term planning processes to assess the impact of e-commerce on economies, jobs, skills, education
Benchmark e-commerce practice across nations
Inquiry into e-commerce
Outcomes
Timing was a problem
perceptions of the importance of the topic oscillated
press release in August
Debate on role of BT and the government’s monitoring of BT
Re-structuring on the agenda
OFTEL
EC Councils on Competitiveness, Industry
Pointed to superficiality of government targets
But… showed that government was trying hard and had initiated a number of changes
Issue of digital divide faded as dotcom shake-out took place
The End